Delivery Process and Time:
All orders placed at the website will be delivered within 4 to 6 working days right after your payment has been cleared.
Note: Orders placed before 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the same day. Orders placed after 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the next business day.
Return Policy:
floridajacket.com is an online shopping platform that promises to follow every policy that is featured on our website and we never misguide our customers as we never want to lose our valuable customers. At first, we believe in serving each and every buyer with the best and most reliable services. Thus, we have created this flexible return and exchange policy to benefit our customers and keep them satisfied. We strictly follow the 30 Days Easy Return and Refund Policy and have a few terms and conditions.
If any of our customers aren’t 100% satisfied so they can return or exchange items, as your satisfaction means everything to us.
How to Return?
We are committed to getting you a perfect jacket in the first go. However, if your custom order doesn’t fit you well, we do the first alteration free of cost.
- All returns are accepted within the 30 days time period after delivery. Once this timeline is over, we will not be responsible for any returns or refunds.
- To get approval for a return, simply send us an email at sales@floridajacket.com (within 24 hours) of receiving the parcel.
- Mention your name, order number, and email address, attach photos of the product you have received and state the reason for return. Our sales representative will get back to you within 24 hours to serve you in the best possible way.
- Once you get the approval for the return, we will provide you with our Warehouse address. Buyers are requested to send the package and share the Tracking Number.
- The product must be unused, in excellent condition, and in its original packaging. Otherwise, we do not accept your return, and no refund or exchange will be given.
- Traceable prepaid shipping methods apply to all packages. The buyer will be liable to pay the shipping fees.
- All returns shall be made within 30 days.
- The customized jackets will not be returned, as it is specifically made on request.
For any further questions, feel free and contact us at sales@floridajacket.com
In Which Circumstances We Offer Return & Refund:
Wrong Product: If you received a wrong product please contact us by Email: sales@floridajacket.com with photos of the wrong product.
What is the restocking fee?
No restocking fee
How Will Customers Get The Return Label?
For defective products: Customer Responsibility
For customer remorse: Customer Responsibility
If you find your product defective please contact us: at sales@floridajacket.com With photos of the defective product, we will immediately send a new product.
Luna –
My first order experience was good, and this hoodie surpassed my expectations and great experience.
Evelyn –
Impressed with the speed of delivery I received my order on time.
Ava –
This hoodie is an absolute gem! It fits me like a dream, and I couldn’t resist ordering one for my bestie too because slaying together is a must! Plus, the casual packaging was a delightful touch, adding to the overall experience. Needless to say, I’m absolutely smitten with this purchase.
Gwen –
I ordered for the first time and was not disappointed. From processing to delivery, everything was done quickly. The material of the hoodie was soft and high quality. Will be ordering again! !
Harper –
This hoodie was an absolute lifesaver during my 8-hour shift at the warehouse with my dad. Its warmth and softness kept me comfortable throughout the entire day. It’s truly a must-have for anyone working in chilly environments. I couldn’t be happier with its performance!
Freyja –
This hoodie is awesome. It is very warm. The sizing was also perfect!
Gracelynn –
The hoodie’s condition was described by the seller as excellent. It was a great relief to learn that the version they have is of high quality.
Haisley –
I bought this hoodies a few days ago and am happy with them. They have done it beautifully, with the perfect size and finish. Impressive!
Hallie –
I am never disappointed in the quality or delivery time of my products. I have never been disappointed with the quality or delivery time. Thank you
Harriett –
You made the exact size I requested. I will buy more in future.
Heidi –
I am very satisfied with the size. It was made more luxurious and comfortable by the choice of fabric.
Hope –
Wow! This hoodie is a real eye-catcher!
Illiana –
This hoodie is fantastic because of the flower print on the right arm. Recommended
Imogene –
This hoodie is a model of quality. The hoodie is made from the softest of materials and it’s obvious that the stitching and construction are done with great care. It’s beautiful.
Indigo –
This hoodie is amazing. It’s very warm, durable and well-made. It is a great addition to my wardrobe.
Irene –
The quality, the stitching, and the overall experience of shopping at the store made this hoodie my best purchase.
Ira –
This hoodie makes a statement in fashion! The design is unique and stylish. This hoodie is amazing. Every detail is beautifully crafted.
Isabella –
I love my new hoodie. The material is soft and cozy. Perfect for those cold evenings. The fit is perfect.
Jasmine –
The quality of this hoodie speaks for itself. Well made and perfect. It is incredibly soft and comfortable. It is highly recommended.
Kallie –
The quality of this hoodie is outstanding. I am really impressed. The stitching and fabric are both excellent. The perfect balance between warmth and breathability.
Kayla –
The perfect combination of comfort and fashion. The fabric is luxurious against my skin and the fit of this dress is perfect.